We are committed to ensuring the safety and well being of our customers. We strongly recommend all of our online users to follow these guidelines before beginning any transaction. Here are a few tips to help you have a happy experience with us:
Reporting Scams and Frauds?
Zamroo doesn't offer any sort of buyer protection / payment programs. Any emails you receive that talk about such system are scams, even if they may have the Zamroo logo. If you receive an email promoting these services, please report it to us immediately.@ email@example.com
If you see and suspect that an ad on our website is illegal, defamatory, obscene,fraudulent or otherwise violates our policies, please email us at firstname.lastname@example.org or send the details via our Contact Us form. We will take appropriate action to rectify the issue upon investigation.
If you have been cheated by a fraudulent Ad on the site, or your transaction has gone awry, please contact us so that we may be able to put in place corrective measures as soon as possible so as to help you solve your problem. In the event of any fraud or illicit activities, report the incident to your local police immediately.
Reporting abuse / Harassment / Spoof (fake) / Spam emails?
If you have experienced abuse or harassment in connection with either an ad on our website or an email received from a Zamroo user, please forward the details (ad title, seller contact details and Listing URL) and sender's email account provider (e.g.: Hotmail, Yahoo!) to us.
Once the ad is found to be violating our Ad listing policy, we will investigate all accounts under the user to prevent further abuse and take corrective action.